We build our own.
We build 25 solutions of our own, from SGS-ERP and SGS Planilla to SGS Offensive and SGS WebMon. What is ours does not depend on third-party licenses: we design it, code it and maintain it.
1,082,578lines of our own code
We are the technology company that builds, protects and runs what it uses.
SuppCenter Global Services was founded in 2010 in Costa Rica. Today we build 25 solutions of our own, protect companies with our own security technology and leading vendors, and run everything from our datacenter with Lía Autonomous, our AI platform.
- Name
- SuppCenter Global Services
- Founded
- 2010
- Headquarters
- San José, Costa Rica
- Offices
- Costa Rica, the Dominican Republic, Panama, Mexico and the United States
- Operations
- 24/7 NOC and SOC from our own datacenter in Costa Rica
- Platform
- Lía Autonomous, AI engineering and operations
388active clients
548active contracts
6countries with active clients
25solutions of our own
12,947cases resolved by Lía in 7 months
How we work.
We do not resell technology and walk away. We build what is ours, run it with AI on our own infrastructure and answer for the result.
We operate with artificial intelligence.
Lía Autonomous detects problems, fixes them in an isolated copy, verifies the change and ships it. If something fails, the change is rolled back, and sensitive actions wait for human approval.
1,857automated visual checks before a client ever sees a defect
Infrastructure we own.
Our datacenter in Costa Rica is the base of the 24/7 NOC and SOC and of the whole platform. It has redundant connectivity with failover, UPS and a generator, and SGS MaxAI controls its climate on its own.
150,489autonomous datacenter readings
We answer with evidence.
Support is handled in direct conversation and through the client portal. When something fails, fixing it is not enough: we document the root cause so it does not happen again.
2,753support conversations handled and 162 documented root cause analyses
What we do.
Four service areas and 25 solutions of our own, with one accountable partner for all of your company's technology.
Cybersecurity
SGS Offensive and SGS WebMon, our own technology, in front. A 24/7 SOC and the Strike, Xcitium and Whalemate brands to cover offense, defense and the human factor.
See cybersecurityCloud and productivity
Microsoft 365, Copilot, Azure and SIP and Teams calling: licensing, rollout and support.
See cloud and productivityDatacenter and infrastructure
Colocation, VPS servers, hosting with domains and email protected by Cloudflare, and backup with disaster recovery.
See datacenterProfessional services
Custom software and website development, SQL Server and Oracle DBA, and remote or on-site technical support.
See professional servicesAlso: our 25 solutions, each with its own site and demo, and Lía Autonomous, the AI platform that builds and runs them.
Offices in five countries, clients in six.
We serve active clients in Costa Rica, the Dominican Republic, Panama and Honduras. Technical operations, the SOC and the datacenter are in Costa Rica.
Costa Rica+506 4000 3397
Dominican Republic+1 829 946 1171
Panama+507 833 6766
Mexico+52 999 282 9024
United Statesinfo@suppcenter.global
Brands we integrate and operate.
Beyond our own technology, we license, deploy and support leading vendors, and run them from our own SOC and datacenter.
MicrosoftStrikeXcitiumWhalemateESETKasperskyFortinetCloudflareNAKIVOWasabiAnyDeskHPELenovo
One accountable partner for all of your technology.
Tell us what you need and a specialist will reply within 24 business hours.