Custom software
Development on our SaaS platform, the same one our solutions run on, with Lía built in from day one.
- Consulting and process analysis
- Hours estimate approved by you
- Autonomous 24/7 maintenance
Custom software, built and maintained with AI.
We build on the same platform as our 25 solutions: custom software, websites, database administration and technical support. It is done by the same team that wrote more than a million lines of our own code, with Lía Autonomous testing every change.
One team to build, administer and support.
You can hire us for a single project or to act as your technology department.
Websites
Website design and development, published on our Cloudflare-protected hosting.
- Domain, email and DNS
- SSL certificates
- Proxy and Turnstile protection
Databases
Remote 24/7 administration of SQL Server and Oracle, as your dedicated DBA or as backup for your team.
- SQL Server DBA
- Oracle DBA
- Backups with restore tests
Technical support
Remote and on-site support for your people and equipment, with our NOC running 24/7 from Costa Rica.
- On-site visits
- Equipment checkups
- Specialists by the hour
Your software is looked after by the same AI that looks after ours.
Every change is written in an isolated copy, tested, visually reviewed on desktop and mobile, and only then shipped. If anything fails in production, it is rolled back automatically. It is the same process we use to maintain our 25 solutions.
Meet Lía Autonomous1,082,578lines of our own code
25solutions of our own in production
12,947cases resolved by Lía in 7 months
1,857automated visual checks
Your database, administered wherever it is today.
There is no need to move it. We administer it remotely where it is now and, if you prefer, host it in our own datacenter in Costa Rica.
SQL Server
A remote 24/7 DBA so your database responds fast and can be recovered when you need it.
- Performance tuning
- High availability
- Scheduled backups with restore tests
- Security and monitoring
Oracle
Remote 24/7 administration and support for clients across Latin America.
- RMAN backups and recovery tests
- High availability with Data Guard and replicas
- Performance and administration
- After-hours incident response
Technical support for your people and equipment.
We help remotely or on site, and your cases are recorded in the Client portal so you can see where each one stands.
At your office and remotely
- Remote technical support and on-site visits
- Equipment checkups
- Recovery of BitLocker-encrypted drives
- Remote access with AnyDesk
- HPE and Lenovo equipment by project
Specialists by the hour
- NOC/SOC analyst
- Azure architect and administrator
- SQL Server DBA
- Managed backup
«SuppCenter Global Services nos ha brindado excelentes servicios de consultoría y desarrollos a la medida.»
2010
Since that year we have built and run technology for companies across Latin America.
Frequently asked questions
How is a custom development quoted?
You describe what you need and we send you an hours estimate. We start when you approve it, and during the project you see the hours consumed against your contract in real time.
Who maintains the software after delivery?
We do, with Lía Autonomous: autonomous 24/7 monitoring and maintenance, with every change tested in an isolated copy before it ships.
Do I need to move my database to your datacenter?
No. We administer your SQL Server or Oracle remotely, wherever it is today. If you prefer, we can host it in our own datacenter in Costa Rica.
Do you work with my in-house IT team?
Yes. We can be your entire technology department or specialized backup for your team, depending on the model you need.
Do you cover after hours?
Yes. Monitoring and incident response run 24/7 from our NOC and SOC, on our own datacenter in Costa Rica.
Tell us what you want to build.
A specialist will reply within 24 business hours with the next steps.