Managed NOC

24/7 managed NOC. Infrastructure monitoring and proactive alerts from our datacenter in Costa Rica.

A Network Operations Center watches the health and availability of your infrastructure without pause. SGS runs it on its own datacenter in Costa Rica: continuous monitoring, proactive alerts and response before a failure hits your operation.

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In short

What is a 24/7 managed NOC?

What it is

A Network Operations Center is the team and platform that continuously watch the availability of your infrastructure. SGS runs it as a managed service, around the clock, on its own datacenter in Costa Rica.

How it works

Servers, networks and services are monitored for degradations or outages. When an indicator drifts out of normal, a proactive alert fires and the team acts before the end user notices.

Who it's for

Companies across Latin America whose operation depends on infrastructure always being available: banking, healthcare, retail, manufacturing and government, with or without an in-house IT team.

What problem it solves

An outage caught late means hours of downtime. The 24/7 NOC watches continuously and alerts proactively, so a failure can be acted on before it becomes an interruption.

Capabilities

Availability watched, without pause

Infrastructure monitoringServers, networks and services watched continuously.
AvailabilityWatch over the health and uptime of your systems.
Proactive alertsNotice of degradations before they become outages.
Datacenter in Costa RicaOperated on SGS's own datacenter, with LATAM coverage.

Why it matters

What your operation gains

FAQ

Frequently asked questions

What's the difference between a NOC and a SOC?

The NOC watches the availability and performance of your infrastructure; the SOC watches security against threats. SGS runs both 24/7 on its own datacenter in Costa Rica.

What does the NOC monitor?

Servers, networks and services: their health, availability and performance, continuously, with proactive alerts on any degradation.

Where is the NOC infrastructure hosted?

On SGS's own datacenter in Costa Rica, with coverage for clients across Latin America.

Do I need my own IT team?

No. SGS runs the NOC as a managed service, so you get 24/7 monitoring and alerts with or without an in-house IT team.

Your infrastructure, always watched.

Book a demo of our 24/7 NOC and see how we monitor your availability and alert before a failure hits you.

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